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Duplicate Transactions AMEX and Citibank

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This discussion was created from comments split from: Missing downloads into Quicken.

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Irv W

I just did a daily update, and my AMEX and CITIBANK card accounts ended up with 10's of duplicate transactions; I had already entered these transactions and then they showed up as downloads, with no categories attached. I've had to delete over 75 transactions in these accounts. Something is messed up!

Quicken Carlos

Hi @Irv W,

Thank you for reaching out to the Quicken Community!

We currently have a Community Alert regarding duplicate transactions. Our team has confirmed that the issue has been resolved. If you are still encountering duplicate transactions, I recommend updating your accounts again or trying a One Step Update later.

Our teams are actively working to clean up any remaining duplicate transactions that may have been affected by this issue.

Community Alert:

https://community.quicken.com/discussion/7973951/update-6-2-26-duplicate-transactions-suddenly-appearing-for-may

I hope this helps!