Duplicate transactions still downloading

Question

I see the alert saying this was fixed, but actually just now I still got duplicate transactions for June when I downloaded. Yesterday, there were duplicate transactions for May, which part seems to have gotten fixed.

Quicken Carlos · Answer

Hi @Bob@45 and @r0nal0ne,

Thank you for reaching out to the Quicken Community!

I confirmed with our Support Team that the issue should now be resolved. It appears that you may have been affected by the remaining duplicate transaction issue. I recommend deleting the duplicate transactions. Moving forward, newly downloaded transactions should process as expected.

To do so:

How to Delete Duplicate Transactions in Quicken Classic:

* Open Quicken and navigate to the affected account.
* Locate the duplicate transaction(s) in your transaction list.
* Click on the duplicate transaction to select it.
* Right-click and select Delete, or press the Delete key on your keyboard.
* When prompted, confirm the deletion by clicking Yes.
* Repeat for any remaining duplicates.

If you have a large number of duplicates, you can hold Ctrl and click to select multiple transactions at once, then delete them all in one step.

If the issue persists after removing the duplicates, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time and, if necessary, escalate the issue for further investigation.

Phone Support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

Bob@45 · Answer

I received a few duplicate transactions dated June 2 also yesterday June 3, but did not receive any duplicates this morning…