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Duplicate transactions still downloading

r0nal0ne

I see the alert saying this was fixed, but actually just now I still got duplicate transactions for June when I downloaded. Yesterday, there were duplicate transactions for May, which part seems to have gotten fixed.

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Bob@45

I received a few duplicate transactions dated June 2 also yesterday June 3, but did not receive any duplicates this morning…

Quicken Carlos

Hi @Bob@45 and @r0nal0ne,

Thank you for reaching out to the Quicken Community!

I confirmed with our Support Team that the issue should now be resolved. It appears that you may have been affected by the remaining duplicate transaction issue. I recommend deleting the duplicate transactions. Moving forward, newly downloaded transactions should process as expected.

To do so:

How to Delete Duplicate Transactions in Quicken Classic:

Open Quicken and navigate to the affected account.
Locate the duplicate transaction(s) in your transaction list.
Click on the duplicate transaction to select it.
Right-click and select Delete, or press the Delete key on your keyboard.
When prompted, confirm the deletion by clicking Yes.
Repeat for any remaining duplicates.

If you have a large number of duplicates, you can hold Ctrl and click to select multiple transactions at once, then delete them all in one step.

If the issue persists after removing the duplicates, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time and, if necessary, escalate the issue for further investigation.

Phone Support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

TM Traveler

I too have duplicates from 4 of 5 of my Vanguard accounts. It happened today. The problem is I don't which transactions are duplicated. It's not clear. I hesitate to delete when I'm not sure which are the duplicates.

Quicken Laura

Hi @TM Traveler,

Thank you for joining this discussion.

To help identify duplicate transactions, you can enable the FITID column. Transactions with a FITID value are downloaded transactions, while those without a FITID are typically manually entered. If two transactions have the same date, payee, and amount, but only one has a FITID, they are likely duplicates.

To enable the FITID column:

Open the account register.
Click Columns in the lower-right corner of the register.
Select FITID from the list of available columns.
The FITID column will appear in the register, typically as the last column on the right.

Before making any changes to your data, I recommend creating a backup of your file so you can restore it if needed.

Please feel free to reach out if you have any additional questions.

TM Traveler

Thanks for your response. I have selected the FITID. There are no entries for the date when Quicken duplicated the accounts.

I would think that when I update the affected accounts, Quicken would see the balance in the account and download that number.

I'm not sure what to do next. The fix you suggested does not help me.

Quicken Laura

Just to confirm, are you seeing duplicate transactions within your Vanguard accounts, or did Quicken actually create duplicate Vanguard accounts in your account list?

Those are two different issues and would require different troubleshooting steps.

Quicken Laura

https://community.quicken.com/discussion/comment/20557683#Comment_20557683

That’s great to hear; glad you’re back up and running!

Please feel free to reach out if you have any additional questions. We’re happy to help.