Walmart One Pay, and Sam's Club Credit Cards with Synchrony Bank

Sharp Shooter

It looks like the inability of Quicken to resolve the ability to download credit card transactions on Walmart One Pay, and Sam's Club have been going on for years. Walmart being the largest retailer in the US, this needs to get fixed.

Has anyone figured out a work around versus manually downloading transactions?

Is anyone at Quicken listening?

Quicken Alyssa

Hello @Sharp Shooter,

Thank you for bringing this up.

The OnePay issue was recently escalated, and our provider is looking into it. Unfortunately, we do not have an ETA as to when it will be resolved. We apologize for the inconvenience.

As for Sam's Club and Synchrony, it appears you are getting a CC-503 Error with both. A CC-503 error occurs when your financial institution tells Quicken that your login credentials are incorrect. For Synchrony, this is a Known Issue, and you can bookmark the alert to stay updated on progress/changes.

For Sam's Club:

Step One: Verify your bank login information

1. Type your password/PIN into a text application, such as Notepad, WordPad, or other text/word application. 
   • Note: This is a way of confirming you don't have typographical errors in this field.  
2. Highlight the "confirmed" password and then copy it (Ctrl + C) and paste it (Ctrl + V) into the appropriate fields in Quicken.

Step Two: Verify your bank login at the bank's website

1. Go to your bank's website and confirm that you can log in using the expected username and password.
2. Once you are logged in, review your account on the website for notifications (such as pending messages in the mailbox or message center) to confirm whether further action is required to grant Quicken access. 
   • Some banks will require a separate login, password, or both to access accounts on third-party software. Also note, you may need to go to your settings at the website to access these prompts for new credentials. 

New passwords: If you are required to make a new password, be aware that some special characters may cause errors in Quicken. These special characters are the ampersand (&), left carat (<), right carat (>), backslash (\), and forward slash (/). Additionally, while Quicken does not have a character limit, your bank may. 

Use the support article linked above to complete the remaining steps.

Thanks again.

[CTP-15053]