Missing account attachments after archiving old transactions

Question

With the assistance of a very helpful Quicken Phone Agent, I was able to "archive" over a decade of Quicken transactions and correct a file corruption problem by moving recent transactions to a new Quicken file.  My new active Quicken file now works much more smoothly.  However, none of my account attachments moved to the active file.  These attachments consist of account statements for a number of years and are an important part of my financial history.  How can I transfer these account attachments to my new, streamlined Quicken file??

Quicken Laura · Answer

It was a pleasure assisting you @chuckfoster.

Please feel free to reach out if you have additional questions.

chuckfoster · Answer

Thank you Laura.   Since the attachments are available in the old file, I think that I will leave things as they are rather than go through the process again.

Quicken Laura · Answer

Thank you for sharing those additional details. That information is very helpful.

Creating a copy of your data file can help reduce file size and resolve certain types of file corruption. However, when the file is copied using the process you described, attachments are not included in the new file.

At this point, you have two options:

* Reattach the missing attachments manually in the current file.
* Return to your original file and create a new copy. This time, instead of reducing the file size, choose the option to include all transactions and attachments. This may still help resolve potential file corruption while preserving your attachments.

Please note that if you create a new copy of the file, you will likely need to reconnect your online accounts afterward.

Please let me know if you would like guidance on either option, and I'll be happy to assist further.