Target Red Card - not able to download transactions

Mike Casillas

I'm unable to download transactions from Target for about two weeks now. Keep getting this error message when attempting to connect the account:

I've checked, double-checked and triple-checked to make sure the password has been typed in correctly.

Quicken Carlos

Hi @Mike Casillas,

Thanks for reaching out to the Quicken Community and for sharing the screenshot with us.

If you haven't done so already, I suggest following the steps in our support article for this error message, "Did you mistype your sign-in info?"

Delete Quicken passwords from Keychain

1. Open Finder and type "Keychain Access" into the search bar in the upper-right corner.
2. Double-click the Keychain Access icon in the Finder window.
3. If prompted to open the Passwords app, select Open Keychain Access instead.
4. In the left panel of the Keychain Access app, set Keychains to Login and Category to Passwords.
5. Find and delete any entries that show Quicken, Quicken Connect, or the name of the financial institution.
6. Quit Keychain Access and reopen Quicken.

Re-add the accounts

1. Go to Accounts > Add Account.
2. Type the name of the financial institution and select the appropriate option.
3. Enter your login credentials and click Continue.
4. When Quicken returns all accounts found for that financial institution, carefully link each discovered account to the corresponding account already set up in Quicken.

If the issue persists after following the steps above, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the case if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!