I have been receiving CC-503 errors from Citadel FCU, waiting 3 days for support to fix problem

CMP999

For the past 3 days I have been having problems downloading my transactions into Quicken. It is only one bank which I am having the issues. I contacted my bank this morning and after checking my accounts they found no reason on their end for the CC-503 errors. So it definitely is a Quicken issue. I have also contacted Quicken Support for the last 3 days, but they offered no remedy for my situation. They also had me deactivate and try reactivating the accounts which was unsuccessful. I have cleaned my computer of all Quicken files, uninstalled and reinstalled Quicken. I tried creating a new file to see if I could setup a new file for my finances, but I continue to receive the CC-503 no matter what I have tried. If anyone knows how to remove this error I would be grateful to hear from you. 😐️

Quicken Carlos

Hi @CMP999,

Thanks for reaching out to the Quicken Community and for bringing this to our attention.

After conducting some internal research, I was able to review your recent interaction with Quicken Support, as well as the troubleshooting steps that have been taken so far. Due to the nature of this issue, it will need to be escalated for further investigation.

I have sent you a direct message. You can access it by clicking the Messages icon in the upper-right corner of the Community page.

I look forward to your reply!