Candence to Huntington Conversion in OSU

tbf47

I am using Windows version R67.10 BUILD 27.1.67.10

Candence was bought by Huntington. How do I fix my existing Candence account that are intact to begin connecting to Huntington?

Quicken Carlos

Hi @tbf47,

Thanks for reaching out to the Quicken Community!

Before following any troubleshooting steps, I recommend creating a backup of your data file.

If you received a notification from Cadence Bank or Huntington Bank stating that your accounts have been migrated to Huntington, I suggest deactivating all Cadence Bank accounts in Quicken and then reactivating them using the new Huntington Bank connection.

To deactivate an account:

• Select Tools > Account List.
• In the Account List, select the account you want to deactivate and click Edit.
• In the Account Details window, select the Online Services tab.
• Click Deactivate next to the service you want to disable.

• Click Yes to confirm.

To reactivate your account(s):

• Go to Tools > Add Account.
• Select Huntington Bank.
• If prompted, choose the appropriate connection method.
• Enter your credentials and click Connect.
• When the list of found accounts appears, choose Link next to each existing account you want to reconnect.

• Click Next, then Done on the final prompt.

Let me know how it goes. I look forward to your reply!