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Advancial FCU - We encountered an error while connecting to your bank

System

This discussion was created from comments split from: Advancial Credit Union update results in FDP-105 Error.

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AK_Phil

Error when trying to activate advancial accounts (6/8/2026)

Quicken Laura

Hi @AK_Phil,

Thank you for sharing what you're seeing.

I checked your accounts and did not encounter any errors. I was also able to confirm that some of your accounts appear to be successfully connected.

Could you please let me know which type of account(s) you are trying to connect? For example, are they checking, savings, credit card, or loan accounts?

Additionally, are you able to download transactions from any of your Advancial FCU accounts, or are all of them affected by this issue?

I look forward to your response.

AK_Phil

Error occurred after resetting my checking account. In addition I cannot even load .qfx files from Advancial into Quicken:

bobsnumber

Is the bottom line, still no fix for the problem for connecting an account to Advancial for bank info downloads.

During the initial problem, I disconnected one account, trying to solve the error. Still not able to reconnect that account. The accounts I left connected, eventually started posting fresh bank data on their own.

AK_Phil

I am using Quicken Classic Deluxe for windows. All I know is that I cannot add an Advancial Account to Quicken, nor can I set up online services without getting the above error.

In addition I cannot upload a .qfx file from Advancial to Quicken without an error if I want to bypass the failed connection.

So whatever case I should be looking at is not resolved.

System

This discussion was created from comments split from: Advancial Credit Union update results in FDP-105 Error.

Quicken Laura

Hi @AK_Phil

Thank you for sharing the screenshot of the error message. Since the issue persists after completing the previous troubleshooting steps and given the specific error you're encountering, I recommend contacting Quicken Support directly for further assistance. They can guide you through additional troubleshooting steps in real time and escalate the issue if needed.

You can find the Quicken Support phone number here: Support Home | Quicken. Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I apologize that I could not provide a more direct solution, but please don’t hesitate to reach out again if you have any other questions.