Quicken Classic (Windows) - Transactions downloading but not appearing.

tbaumber

I am having an issue where transactions are downloading on one account but not appearing in the register. I have tried all the suggestions that I found on google. There are no filters, etc.

Can anyone suggest a potential fix ?

Quicken Laura

Hi @tbaumber,

Thank you for reaching out. If you haven't already, I suggest following the steps in our support article on missing transactions.

If the issue persists after completing those steps, please check whether Automatic Entry is enabled or disabled for the affected account.

To view this setting:

• Open the account in question.
• Click the Gear icon in the upper-right corner of the account.

• Select Edit Account Details.
• Click the Online Services tab.
• Automatic Entry: Off/On

If the automatic entry is off, you can review pending downloaded transactions through the Online Center:

• Go to the top menu and select Tools > Online Center.
• In the dropdown menus at the top, select your Financial Institution and the specific Account.
• Click on the Transactions tab.
• Review the list of downloaded transactions and click Compare to Register.

• Quicken will open a window comparing your downloaded data to your existing register so you can accept or match items.

Please let me know what you find, including whether Automatic Entry is turned on or off and whether the transactions appear in the Online Center. I'll be happy to assist further based on the results.