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Blue pop up will not go away

CinchMF

Since the latest update I am getting a blue pop up telling me that I can now rearrange my register columns and it will not go away. It is blocking my view. How do I get rid of it?

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Accepted answers

Quicken Alyssa

Hello @CinchMF

Just wanted to check in, as we haven't heard back from you in a while.

Did @The Keeper's advice help you resolve this issue? Do you still need assistance?

Let us know!

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The Keeper

When I saw the pop-up window, I kept selecting "next" even though I wasn't interested in rearranging my columns. The pop-up disappeared and hasn't returned. I don't know if that had any bearing on it from returning but maybe give that a try. If that doesn't solve the issue, here are a few things to try, in order:

Look for an X or Got It button
- Move your mouse over the blue pop-up.
- Sometimes the X is only visible when you hover over the upper-right corner.
Press the Esc key
- Click once on the pop-up to give it focus, then press Esc.
Try Ctrl+F4
- Click on the pop-up, then press Ctrl+F4. This has worked for some Quicken pop-up windows that wouldn't close normally.
Resize the register window
- Maximize or restore the Quicken window. Occasionally, this forces the tip to redraw and disappear.
Restart Quicken
- Close Quicken completely and reopen it. If necessary, reboot Windows.

[Edited - Readability]

Quicken Alyssa

Hello @CinchMF

Just wanted to check in, as we haven't heard back from you in a while.

Did @The Keeper's advice help you resolve this issue? Do you still need assistance?

Let us know!

Quicken Alyssa

Hello again,

Checking in once more before this thread is closed.

Let us know if you still need assistance.

Thank you!