When will use of my Quicken return?

Normal

My computer will not load Quicken. I get a message that says "a schedule update is currently running. Please wait until the process completes before launching Quicken.

Computer running windows. Issue first seen July 3.

Quicken Carlos

Hi @Normal,

Thanks for reaching out to the Quicken Community!

This issue can occur when a scheduled update is stuck in the background, preventing Quicken for Windows from opening properly. Quicken must be closed for the scheduled update to run and complete.

If you haven't already, I recommend following the steps from our support article for this specific error.

Force quit the update and disable Scheduled Updates:

• Press Ctrl + Alt + Delete on your keyboard and select Task Manager.
• Select the Processes tab.

• Scroll through the list of processes and look for bagent.exe.
• Select bagent.exe, then click End Task.
• Reopen Quicken.
• Go to Tools > Schedule Updates...

• Under the Schedule section, clear all the checkboxes for the days of the week.
• Once all the day boxes are unchecked, click OK.

I hope this helps! Please let us know how it goes.