Deleting placeholders

Pedro H

If I choose to accept the share balances reported by my brokerage account, is there a way to delete placeholders without affecting share balances in the account?

Quicken Carlos

Hi @Pedro H,

Thanks for reaching out to the Quicken Community!

If you choose to accept the share balances reported by your brokerage, Quicken will create placeholder entries to reconcile your account holdings with the share balances reported by your financial institution.

In general, deleting those placeholders without first resolving the underlying share discrepancies will cause the share balances in the account to become inaccurate. Instead, I recommend resolving the placeholder entries so your brokerage account balances correctly.

To do so:

• Open the investment account that contains the placeholder entries.
• Check the Placeholder Entries section below the register to view any placeholders. The window header will show how many placeholder entries exist.
• If you want to remove all placeholders, select Delete All. Otherwise, continue with the next step.
• Select Enter Cost to edit the missing transaction. This will open the Enter Missing Transactions dialog.

• In the Enter Missing Transactions dialog, choose the option that best fits your situation:
  • Enter Missing Transaction: Manually enter the missing investment transaction. Be sure to use a transaction date that is before the placeholder's As of date. Repeat this process until all missing transactions have been entered.
  • Estimate Average Cost: If you're unable to enter the historical transactions, you can estimate the security's average cost. Quicken will use this information to calculate approximate values for performance and certain tax calculations.
• Repeat these steps for each security that has placeholder entries.

I also recommend reviewing our support article for additional information about placeholder entries and how to resolve them.

I hope this helps!