E*Trade, Downloading Transactions Not Working

James J

I have 2FA turned on for my E*Trade account. Normally this works, though it's always a bit clunky because Quicken always reports first a failure to connect and, it's only after I tell Quicken to update E*Trade a second time that Quicken presents me the box for my 2FA code. But after I enter the code, Quicken does download the transactions.

Today, Quicken is not presenting me with the modal box for entering my 2FA code at all.

Quicken Classic Premier for Windows 11 Home, version R67.10

Quicken Carlos

Hi @James J,

Thanks for reaching out to the Quicken Community.

After reviewing our internal tools, I found an FDP-103 error associated with your account, which is related to the CC-503 error you're experiencing. If you haven't done so already, I recommend following the troubleshooting steps in our support article for CC-503.

Before proceeding, I strongly recommend creating a backup of your Quicken data file.

Next, I suggest deactivating and reactivating all of your E*TRADE accounts:

To deactivate an account:

• Go to Tools > Account List.
• Select the account you want to deactivate, then click Edit.
• Select the Online Services tab.
• Click Deactivate next to the online service.

• Click Yes to confirm.

To reactivate your account(s):

• Go to Tools > Add Account.
• Select E*TRADE as your financial institution. If prompted, choose the appropriate connection method.
• Enter your credentials and click Connect.
• When Quicken displays the list of accounts it finds, select Link next to each existing account.

• Click Next, then Done to complete the process.

Please let us know how it goes!