Hi!
Anyone else getting this with their updates?
Tim
Yes, I can confirm I am also getting CC-502 on Ally.com starting today. Tried the usual the CC-502 faq options.. repeated a few times, tried later, and also the 'update now' option from gear at top of register. Still CC-502
Yes, I'm seeing the same error at 8:50 PM EDT.
Part of the error message says, "We are investigating the issue"
For what Google's AI feature is worth, it claims:
Quicken is currently experiencing widespread, ongoing online banking connection issues today, July 8, 2026. Quicken's official engineering team has confirmed they are actively investigating an open alert regarding severe sync delays and widespread error messages when users attempt to update their financial institutions. This server-side infrastructure bottleneck is causing throttling errors (like FDP-102 and CC-503) across multiple institutions, including Ally Bank.
Same. I started experiencing this about 24 hours ago.
Hi All,
Thank you for bringing this to our attention.
I have created an investigation ticket, CBT-1187. If you haven't already done so, I recommend submitting your logs by going to Help > Report a Problem. The more reports we receive, the more information we can provide to assist with the investigation.
Once you've uploaded your logs, please let me know so I can add your information to the investigation ticket.
I look forward to your reply. [CBT-1187]
It seems fixed today 7/9/26
Hi @miklk,
Thank you for updating this thread, and for letting us know that everything is working as expected. I'm glad to hear that the issue has been resolved.
I recommend monitoring the connection. If you encounter any errors or other issues, please don't hesitate to reach back out.
We're happy to help!
