QFX Import issue

ghendric

The latest update to Quicken, I can not import a .QFX file. When I try, It get this message. I'm on Quicken Classic Premier version R68.28, Build 27.1.68.28

Quicken Carlos

Hi @ghendric,

Thanks for reaching out to the Quicken Community!

This error may be caused by your system's date and time settings. If you haven't done so already, I recommend following the steps outlined in our support article on Web Connect Troubleshooting and OL-221.

First, make sure the QFX file association is set correctly.

To reset the file association in Windows 11:

1. Click the Windows icon on the taskbar and type Control Panel, then open it.
2. Select Programs > Default Programs.
3. Scroll down to the Related settings section and select Choose defaults by file type.
4. Locate .qfx in the list and click Choose a default.
5. Select Quicken (or QuickenWindows), then click Set default.
6. Try downloading the transactions using Web Connect again.

Next, verify that your system's date and time settings are correct:

1. Click the Start button, then open Control Panel. (In Windows 10, the Control Panel is located in the Windows System folder in the Start menu.)
2. Select Clock, Language, and Region, then click Date and Time.
3. Click Change date and time, and make sure the date, time, and time zone are all correct.

If you continue to receive this error after verifying both the file association and your date and time settings, it may indicate an issue with the QFX file itself. In that case, I recommend contacting your financial institution for further assistance. It's also worth confirming whether they still support Web Connect (QFX), as some financial institutions have discontinued this connection method.

I hope this helps! I look forward to your reply.