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CC-502 Connection Error starting 7/7/2026 with www.thenbcbank.com

pharlan42

I am getting connection errors with www.thenbcbank.com this week. All my other ~10 connections all still work. There was no change to the website. I am not running a VPN. I know NBC Bank runs Fiserv Software. What is happening?

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Comments

Quicken Carlos

Hi @pharlan42,

Thank you for reaching out to the Quicken Community and for sharing the steps you've taken so far.

If you haven't already, I recommend following the steps outlined in our Support Article on the CC-502 error. While we typically recommend waiting one business day before troubleshooting, since this issue began on 07/07/2026, I recommend refreshing your account information.

To do so:

Open the transaction register for the account displaying the error.
Click the Gear icon in the upper-right corner of the register and select Update Now.

Follow the on-screen instructions to complete the update.
Repeat these steps for each account experiencing the error.

If the issue persists, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the issue if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.
Chat support is available 7 days a week, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!