I was finally able to add this account for downloading transactions into Quicken by using the Amazon Store Card from the drop down list under add account.
Hi @Quintusfamily, I'm glad to hear you were able to get the account connected!
Thank you for letting us know that selecting Amazon.com Store Card - Synchrony from the financial institution list allowed you to add the account and download transactions successfully. I appreciate you sharing what worked, as it may help other Community members who encounter the same issue.
If you run into any additional issues, please don't hesitate to reach out. We're happy to help!