I've been using Quicken for 20+ years and have numerous business checking accounts set up for Direct Connect so that I can do PNC Billpay from quicken.
Ive added a new business account awhile back and had it set up for DC and was able to use bill pay like always but somehow it got converted to express web connect+
No matter how many times i deactivate and delete all fields then go through the steps to set up online services, choose PNC direct connect, select advance options, choose radio button for direct connect INSTEAD of express web connect+, then enter EIN and reset passcode, then link account, i always end up with express web connect + so that I cannot send checks.