Previously Saved Reports

gsxraudio

7/20/96

I noticed that in the recent updates that all my saved reports are now missing.

In addition, I am not able to save a report nor am I able to create a new folder. Has anyone else experienced this issue in the last month or so?

Quicken Laura

Hi @gsxraudio,

Thank you for reaching out.

Based on the behavior you described, it may be related to the data file itself. To help troubleshoot, I'd recommend first checking the location of your Quicken data file, then validating it (make sure to save a backup first).

1. Check the file location

In Quicken, go to File. At the bottom of the menu, you'll see the data file that is currently open (it will have a check mark next to it).

If your data file is stored on an external drive or a cloud-syncing service such as OneDrive, Carbonite, or Dropbox, please move it to a local drive. The recommended default location is: C:\Users\username\Documents\Quicken

To move your data file:

1. Close Quicken if it is open.
2. Open File Explorer and locate your current Quicken data file (.QDF).
3. Right-click the file and select Copy (or Cut, if you prefer to move it).
4. Navigate to C:\Users\username\Documents\Quicken.
5. Right-click inside the folder and select Paste.
6. Once copied, double-click the file from this new location to open it in Quicken

2. Validate the data file

1. Go to File
2. Select Validate and Repair File
3. Choose Validate File
4. Click OK

After the validation is finished, please check your reports again to see if the issue has been resolved.

Please let me know how it goes.