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Paying Bills and Bill Reminders Suggestions to Schedule Bills

Fran101

Hi, I use a Windows Computer which is up to date, and Quicken Classic Premier R68.31, Build 27.1.68.31. Why does it say that my subscription expired in April????? I was charged and I do have it on autopay with my charge card. Please fix this please!!!

I'm writing because as I was paying some bills in Quicken

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Fran101

I'm writing because as I was scheduling some bills to be paid and finishing up, I noticed something very unusual. Every charge, paycheck, transfer, bill, and deposit that I made was suggested to be scheduled on the home page. (Never seen this happen to this magnitude.) I proceeded to delete all of them as I have my routine stuff scheduled already. Then, I went into my Bills and Income where I have all of my routine transactions scheduled for every month, and I saw, once again, every charge, paycheck, transfer, bill, and deposit that I made was scheduled! (Never saw this happen before at all!) I proceeded to delete all of these "scheduled" transactions while, of course, leaving the ones that I need.

What is going on with Quicken? What did I do to cause this to happen? I try to be so careful. Please, can you help? I don't want to have to keep doing this all the time. I did turn off the suggestion function.

Fran101

see comments for my post

mshiggins

@Fran101

If your subscription's expiration date is incorrect, please try this:
- (R 64.30 or newer) Click on Help / Refresh Sign in
- (older versions before R 64.30) Please do this:
• Go to Edit / Preferences / Quicken ID & Cloud Accounts
• Click the "Sign in as a different user" link on the right side.
• Sign out, then sign back in to your Quicken account using your existing Quicken ID.

mshiggins

@Fran101

For the transactions all getting added as scheduled reminders, the typical questions the Quicken moderators will ask are:

How long have you noticed this issue happening?
Is this the only affected payee that you know of?
What, if any, troubleshooting steps have you tried so far?
Where is your data file located?
Is your file being synced/backed up by any third-party services like Norton, OneDrive, or iCloud?

Fran101

This was the first time this happened. My file was ok while I was working on it. I noticed this when I was finishing up.

This affected multiple payees and multiple accounts

Once I discovered this chaos, I began deleting all of the various reminders.

My data file is located on my hard drive C:;\

I do backups of my own file. I do not use any third party files as I do not want my data backed up online.