CC 501 Error for MONTHS

Question

I have repeatedly had a cc 501 error on all 5 of my accounts for months now.  Usually I just plug through, but this is getting ridiculous - it says it's not my fault, but it's not getting fixed either - what am I supposed to do?

[Edited-Readability]

Quicken Alyssa · Answer

Hello @DebJoy,

Thank you for reaching out to report the issue you have been experiencing.

After reviewing your connections internally, it appears you have been getting a QCS-0500-3 Error with two of the banks you connect to since the 13th of this month.

This error occurs when there is an issue with the data being synced in Quicken Cloud Services.

To resolve this issue

Please contact Quicken Support. Normally, we would advise that you wait 24 hours and try again, but you have already exceeded that time frame.

This type of error may require our support agents to review logs in order to identify the issue and fix the problem.

Let us know how it goes!