Renewal Banner

HHSIII

I succumbed to Quicken blackmail last year and renewed my subscription to get rid of the renewal banner on the left side of the screen. It is that time again and here is the banner. I see also that pop-up reminder windows have been added and at times I am locked out of "Bills" until I close and reopen the program.

I don't routinely download work in the program or from financial institutions because I don't get the level of detail I desire. So the subscription is only so valuable to me. I am only here because I haven't found another financial program to migrate to and I prefer not having to learn a whole new platform.

Been using Quicken since early 1980s. Used the Inventory element, the planning element, and others. Now all gone. Well done Quicken on recognizing your loyal customer base. So disappointing. [Removed - Rant] The community built you. Thanks

HHS

Quicken Laura

Hi @HHSIII,

Thank you for taking the time to share your feedback. I can certainly understand how frustrating it is to receive renewal reminders and interruptions, especially when you've been using Quicken for so long.

We appreciate the many years you've spent with Quicken and understand that changes to features over time, along with the subscription model, have been disappointing for you.

Regarding the issues you mentioned with pop-up reminders and occasional lockouts from Bills until you restart Quicken, I'd be happy to help troubleshoot these behaviors. That said, it's also important to keep in mind that the version you're currently using may have limitations, and some issues can be related to using an expired subscription version. Those limitations may affect what troubleshooting steps are available and what functionality the program can support.

If you'd like to work through the specific problems you're seeing, please let me know which edition and release of Quicken you're using (you can find this by selecting Help > About Quicken) and provide any additional details about when the issues occur. We'll do our best to help determine what's causing the behavior and whether there's a workaround available.