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Logix again. FDP-101 - Invalid transaction data

in2ndo

Again, Logix has been acting up since yesterday, 07-29-26. Running Quicken 9.1.1 (Build 901.61363.100) on an M2 MacBook running OS 26.6. Out of a total of 5 Logix accounts, 3 are with my wife's login, and 2 are with my login. Only my 2 are not connecting.

[Edited - Readability]

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helixloop

Running Quicken Classic on Mac, version 9.1.1 (Build 901.61363.100), which I updated this afternoon. Getting FDP-101 - Unable to Connect. Logix only. Non-Logix accounts are fine.

Quicken Carlos

Hi @in2ndo,

Thank you for bringing this to our attention.

This error occurs when Quicken is unable to connect to the bank to receive transaction information. This could be caused by something on the bank's end blocking Quicken from connecting. In some cases, Quicken Support may need to escalate the issue.

If you haven't done this yet, I suggest following the steps outlined in our support article. I recommend waiting 24 hours and trying again if the issue persists. I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the case if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

mikevio16

Having the same issue with Logix. Started a few days ago! Hopefully it's fixed soon. Looks like Logix did some work on their end to the online app and webpage.

mikevio16

[Edited - Duplicate]

in2ndo

Thanks for the reply @Quicken Carlos, I did call and they have escalated the issue. Now I just have to wait.

Quicken Carlos

Hi @in2ndo,

I'm glad to hear that Quicken Support was able to escalate the issue.

@mikevio16 this issue has been escalated internally, and our teams are working toward a resolution. If you are still experiencing the issue, I suggest monitoring the Community Alert for new updates as they become available.

I hope this helps!

cyberphile

FWIW, I was able to re-activate my Logix FCU accounts this morning.

Quicken Carlos

Hi @cyberphile,

Thanks for updating this thread. I'm glad to hear everything is working for you this morning!

I recommend continuing to monitor the connection. If you encounter the same error again, please don't hesitate to reach back out.

We're happy to help!

in2ndo

Just reconnected mine. Accounts re-linked and updated without an issue. Will update if anything changes.

in2ndo

[Removed - Duplicate Post]

Quicken Carlos

Hi @in2ndo,

Thanks for letting us know that everything is working for you as well! I suggest continuing to monitor the connection. If the issue returns, I recommend monitoring the Community Alert for any updates as they become available.