It has been several months since this problem developed after the credit union upgraded their system. Somebody really drpped the ball on this one. Are you any closer to a fix at all?
Hi @slwilson28625, I completely understand the frustration and thank you for your patience while we work through this. Regarding rebates, refunds, or credits, that's not something we're able to offer or facilitate through the community, and I wouldn't want to create the wrong expectation by pointing you to support for that specifically. If you have a separate billing or account question, Quicken Support is always happy to help. The SECU issue is still being actively worked on. I'd encourage you to follow the Community Alert for the latest updates as they come in. We appreciate your understanding and continued patience.
