nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Missing Transactions - Partners FCU

System

This discussion was created from comments split from: Partners FCU - CC-511/ FDP-7500.

Find more posts tagged with

Online Banking

Windows

Accounts

Comments

drewbp

I no longer get an error anymore, but still no downloaded transactions. I just submitted a problem report through Quicken Help.

Quicken Carlos

Hi @drewbp,

Thank you for providing that information. I'm glad to hear that the CC-511 and FDP-7500 errors have been resolved.

After reviewing my internal tools, I can see that your Partners FCU accounts are now showing the FDP-105 error, which corresponds to the CC-505 error in Quicken for Windows.

I suggest following the steps outlined in our support article:

This error may be caused by a temporary server issue or a communication problem. I recommend waiting until the next business day and then trying the update again.

If the issue continues after one business day, I suggest refreshing your online account information:

From your account register, select the Actions gear icon at the top-right corner of the register (Ctrl + Shift + N).
Select Update Now.

Follow the on-screen instructions to complete the update.
Repeat these steps for each financial institution experiencing this error.

If the issue persists for more than 48 hours, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the issue if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

drewbp

Another day of no downloaded transactions from Partners FCU. Problem reported via Quicken

Quicken Carlos

Hi @drewbp,

Thanks for joining this thread!

After reviewing my internal tools, I found the FDP-105 error as well. If you haven't done so already, I recommend following the troubleshooting steps outlined in the previous comment.

https://community.quicken.com/discussion/comment/20567545#Comment_20567545

Let me know how it goes. I look forward to your reply!

Quicken Carlos

Hi @drewbp,

I just wanted to follow up since I haven’t heard back from you. I’m checking in to see if you still need assistance.