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Activating Download on Discover Card Rcvng Error Mssg "HTTP Status 400-Bad Request" on Final Step

gbobak

Since I reloaded a backup file, and because of that I then needed to reactivate the downloads on all my banking and credit cards, I still cannot get my download functionality for 2 of my 3 Discover Cards to work (One of the Discover Cards did transitioned to Capital One, and it downloads fine.).

So, I make it all the way through the step of the activation process, and then at the final step when it usually kicks me back to my Quicken Classis Deluxe software to finalize the process, I receive the error: "HTTP Status 400 – Bad Request".

So, is this an issue with discover Converting to CapitalOne, in that I won't be able to download until they migrate me????

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Comments

Quicken Carlos

Hi @gbobak,

Thank you for taking the time to post in the Quicken Community.

The "HTTP Status 400 - Bad Request" message may indicate that something is blocking the connection. To help determine whether this is being caused by a browser or network issue, or if it may be related to the Discover to Capital One conversion, I have a few questions:

Have you tried clearing your browser's cache and cookies?
Do you have a VPN or antivirus software enabled? If so, have you tried temporarily disabling it and trying again?
Have you tried adding the account using a different web browser?
If you sign in to the Discover app, are you able to view your accounts in the Capital One app or on the Capital One website?

Your answers will help us better understand the issue and determine the most appropriate troubleshooting steps.

I look forward to your reply!

gbobak

Hi Carlos,

I have tried all 4- suggestions, with the same result.

I Have you tried clearing your browser's cache and cookies.
I do not have VPN and I tried temporarily disabling antivirus software.
As I mentioned previously, I have 3-different discover card accounts. Only 1 has transitioned to CapitalOne, and downloads are working great. Unlike the account that has already transitioned, there are no NOTICES within the other 2-Discover accounts that they are currently being transitioned to the Capital One app or on the Capital One website
I have tried adding the account using a different web browser…Firefox. I did this by Triggering the activation process, through Microsoft Edge, then copying and pasting the url into Firefox. It worked, allowing me to go through the activation/authorization process in Discover, up to the last step where I would click on "I Authorize". The process then jumped out of Microsoft Edge, back to Quicken stating; "Signin to discover Card Failed". (Unlike where it normally would stay in the Edge Browser, and give me the "HTTP Status 400-Bad Request" on Final Step.

Greg

Quicken Carlos

Hi @gbobak,

Thank you for letting us know about the issue you're experiencing and for sharing the troubleshooting steps you've already tried. Based on your description, it sounds like a browser setting may be preventing Quicken from completing the account authorization process. I recommend changing your computer's default web browser.

To do so:

Close Quicken.
Click the Windows Start button.
Type the words Default apps into the search box that appears.

In the search box on that new screen, type the name of the browser you want to use (for example: Chrome or Firefox).
Click on your preferred browser from the search results.

Click the button near the top that says Set default

Once you complete those steps, reopen Quicken and try to add the account again.

Let me know how it goes!

markus1957

Do both of the non-migrated Discover problem accounts indicate they are Not Connected in the Account List?

If they show connected not deactivate them and try again to reconnect to Discover.

If they show Not Connected, go to Online Center. Hold Shift + Ctrl + F3 and click the "C" in Contact Info. That will bring up a window that shows all of your connected financial institutions. If Discover is listed and you truly do not have any Discover accounts active (other than the working CapOne) click on it and try deleting it from the list.

If it deletes, close Quicken and then reopen it. Use Tools>Add Account to LINK your 2 accounts to Discover Card.

If it says it can't be deleted report back as that indicates corruption in your file or that an account is still activated.

gbobak

Hi Carlos,

Thank you. That worked!

Greg

Quicken Carlos

Hi @gbobak,

Thank you for your reply!

I’m glad to hear that the steps above worked for you. Your feedback may also help other users who encounter the same error. If you run into any issues or errors in the future, please don’t hesitate to reach out to us again.

We’re happy to help!