Barclay won't accept correct credentials

ktwomble

I have been contacting Quicken for months because no matter what I try I get the cc-503 error message that my credentials are wrong even when I copy and paste them. They open the website just fine. I have followed all the steps that Quicken support suggests and nothing is working. At what point is this going to be fixed. I'm told that it's been escalated several times, but no one gets back to me and nothing has gotten fixed. And this is only 1 problem.

Quicken Carlos

Hi @ktwomble,

Thank you for taking the time to explain what you've been experiencing. I understand how frustrating it must be to have been dealing with the CC-503 error for several months.

I checked your previous interaction with Quicken Support, and I can confirm that the issue was escalated internally. The escalation ticket is currently showing as "Open - Waiting for Customer Reply".

According to the ticket, an email was sent by our Escalations Team on 07/02/2026. If you haven't already, please reply directly to that email so the Escalations Team can continue working with you and provide any additional instructions or information they may need.

If you don't see the email, please check your Junk/Spam folder as well.

I know this isn't the resolution you were hoping for, but I wanted to make sure you had an update on the status of the escalation and knew what the next step is.

I hope this helps!

[Ticket# 12499487]