Well I have finally pin Task Manager to my taskbar

.bb

Has anyone else had the recent issue of Quicken crashing more than normal? Over the last week, I can hardly do one thing in Quicken without having to force it closed because of a crash. Before this last week, I only had to force it closed once or twice a week. Now I have to force it closed every 10 minutes or every time that involves something with Quicken and online service. Bill Pay has never worked. When it initially worked, it was painfully slow. Now I cannot sync without a crash. Used OneDrive forever; just paused it while working with Quicken. Now I can't do that. It seems this latest band of crashes revolves around the Amazon category download. Quicken is definitely going backward with the new "features" released.

[Edited - Readability]

Quicken Carlos

Hi @.bb

Thank you for bringing this to our attention.

If you haven’t already done so, I recommend trying the troubleshooting steps outlined in our support article. Before performing these steps, I highly recommend creating a backup of your Quicken data file.

Find and deactivate the affected account

Sometimes a specific connected account can be the issue and slow down all others when performing a One Step Update. Below are the steps to find the affected account, deactivate it, and then reconnect it to Quicken.

• From the Account List, select the first connected account.
• Click the Actions (gear) icon in the upper right of the transaction window.
• Choose Update now.
• Repeat the process for each connected account until you find the one freezing during the update.
• Deactivate and reactivate the affected connected account.
• Attempt the One Step Update again.

Reset Sync to Cloud data

• Log out of the Quicken mobile app (if applicable) and access Quicken on your desktop/laptop.
• From the Edit menu, choose Preferences....
• Choose Mobile & Web from the left-hand menu.
• Click the blue Reset your cloud data link and follow the on-screen instructions to reset Cloud Sync.
• Sync your desktop file to the cloud.
• Log back into the mobile app (if applicable).

Refresh the Online Connected Services token

• From the Edit menu, choose Preferences....
• Choose Quicken ID & Cloud Accounts from the left-hand menu.
• Click the blue Sign in as a different user link in the Quicken profile section.
• Follow the on-screen prompts to sign out.
• Sign back into Quicken using your Quicken ID (email) and password.
• Attempt the One Step Update again.

Install the latest Manual Patch

Even if you’re already running the latest version of Quicken, downloading and installing the most recent Manual Patch can ensure that your Quicken software is fully up to date and that all program files are correctly installed.

You can find the latest update file and instructions for installing it here.

Temporarily disable VPN, firewall, and/or antivirus software

If you’re using a VPN, firewall, or antivirus program, it may be interfering with the One Step Update process and contributing to the performance issues.

If possible, temporarily disable these services and then try running One Step Update again to see if the issue persists.

Validate and Repair the Quicken data file

• From the File menu, select Validate and Repair File...
• Check the Validate file checkbox.
• If you have investment accounts, also check Rebuild investing tools and Correct investing price history.
• Click OK

• Once the process is complete, close Quicken and leave it closed for about 30 seconds.
• Reopen Quicken and try running One Step Update again.

Uninstall and reinstall Quicken

If the issue continues after trying the steps above, uninstalling and reinstalling Quicken may help resolve persistent freezing or crashing issues.

• For instructions on uninstalling Quicken, please click here.
• For instructions on reinstalling Quicken, please click here.

Let me know how it goes! I look forward to your reply!