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Unable to connect to Nordstrom Card Account (FDP-101)

wbeier3

This has been an issue for (5) days. Sent report to Quicken this morning. Please advise. Thanks.

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mn2ca2co

Same.

Quicken Carlos

Hi @mn2ca2co,

Thanks for reaching out to the Quicken Community. After reviewing my internal tools, I can see that this issue started today. Since it has been occurring for less than 24 hours, I recommend allowing some additional time for the issue to resolve, as outlined in our Support Article.

If the issue continues for more than 24 hours, as it has for @wbeier3 , I recommend contacting Quicken Support for further assistance. They can walk you through additional troubleshooting steps in real time and, if needed, escalate the issue for further investigation.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!

wbeier3

The issue appears to have been resolved. Thanks!

Quicken Carlos

Hi @wbeier3,

Thank you for taking the time to update the thread. I’m glad to hear that the FDP-101 error has been resolved.

Sometimes, this error can be a temporary block. However, I recommend monitoring the connection, and if you encounter the error again, please don’t hesitate to reach out to us.

We’re happy to help!

Thank you!