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Bank of Hawaii CC-511 Error - unable to download transactions

Pinewest

This error has persisted for over 48 hours.

Is there a status update?

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Comments

Quicken Carlos

Hi @Pinewest,

Thanks for reaching out to the Quicken Community and providing the screenshot of the error and details.

Since you’ve been experiencing this issue for more than 48 hours, I recommend reaching out to Quicken Support for further assistance. Our support team can work with you in real time to go through additional troubleshooting steps and, if needed, escalate the issue for further investigation.

Phone support is available Monday through Friday, from 5:00 AM to 5:00 PM PT.

As mentioned in our support article regarding this error message, this type of issue may require our support agents to review your logs to help identify the cause and determine the appropriate resolution.

I hope this helps!