Connecting accounts with Pass Keys, e.g. Health Equity

jarucco

I saw something on the Pass Key topic in Windows Classic but not here for Mac, however, the issue is the same. Quicken does not support Pass Keys for connecting accounts and that needs to be fixed. Screen shot attached.

Health Equity has gone to pass keys several months ago, and I have other CC accounts that are doing the same, but Quicken doesn't recognize or can't use the pass key validation. I've reported the issue numerous times but it is not being addressed, so I'm having to manually enter transactions, which means manually reconciling as well. Sorry, not acceptable, that's part of the reason I pay for Quicken.

Please get this fixed!

Quicken Carlos

Hi @jarucco,

Thank you for taking the time to share your experience with us in the Quicken Community. I understand how frustrating it can be to continue experiencing this issue, especially while waiting for a resolution.

I’ve changed the Idea post to a Discussion. The issue has also been escalated internally to our support team, and they are actively working toward a resolution. At this time, we do not have an ETA for when a fix will be available.

For the latest information, I recommend monitoring the Community Alert, which will be updated as new details become available.

We appreciate your patience while our team works through this issue, and thank you again for bringing it to our attention.