transaction question with bank

Question

My computer crashed that i had Quicken on and i lost all info.  I got a new laptop and downloaded Quicken and when I got to my account it only downloaded until june 2026.  How can I retrieve my entire year 2026 for the account

Sceptic · Answer

@SJ Moving I noticed that you had a similar issue back in 2021 with PNC Bank.  At that time it was also suggested that you download information from your online account at PNC.

https://community.quicken.com/discussion/7907471/is-there-a-way-to-download-all-of-2021-from-pnc-bank-instead-of-just-last-90-days

But if you have a good backup available that contains the missing 2026 transactions, then I would agree with @Quicken Levetta that restoring your file from a backup might be the better solution.

Quicken Levetta · Answer

Thank you for reaching out, @SJ Moving,

I understand how frustrating it must be to lose your Quicken data. I would be frustrated too. I do have a question for you did you have a backup stored on a cloud service, such as OneDrive, Dropbox, or iCloud?

If you need any further assistance, you can reach out to customer support

https://www.quicken.com/support/quicken-support-options/

Sceptic · Answer

@SJ Moving

How many connected accounts do you have on Quicken?

What type of accounts are they?

For which financial Institutions?

What are their connection methods?

Depending on the the account types you have and the financial institutions, you may be able to go into each of your online accounts at these financial institutions and download transactions year to date (through June 2026).