Quicken not categorizing single category Amazon purchases

bgambrill

If the Amazon purchase is for 1 item Quicken does not categorize it at all.

It is only categorizing Amazon purchases that include separate items of different categories and it creates a split transaction.

[Edited - Readability]

Quicken Laura

Hi @bgambrill,

Thank you for sharing the details of what you’re experiencing. According to our support article, Quicken should also categorize single-item orders. Since these transactions aren’t being matched, please check the following:

• If you use connected accounts, verify that the bank account used for your Amazon purchases is connected in Quicken and included in your OSU.
• Confirm that the transaction has posted. Quicken cannot match pending transactions.
• If you enter transactions manually, verify that you have added the Amazon transactions in the correct accounts.
• Amazon transactions sometimes appear under alternate payee names. Quicken checks for payee names containing "Amazon" or "Amzn." If a transaction still is not matched, check the payee name in your register.
• Quicken cannot match orders paid entirely with Amazon gift cards or store credit, because no charge posts to a linked account.

Please let me know how it goes.