Unable to Connect to BMO after recent Quicken for Mac Update

Question

I am using Version 9.2.0 (Build 902.61767.100) on macOS 26.6.2.  After a recent Quicken update, I can no longer connect to BMO. No error message per se, just a response asking me if I typed my login ID and password directly.  Have tried every single BMO variant offered, but no joy.

I am able to log in to BMO via IE/Chrome and also their iPhone app without any problem.

Called BMO, and they told me they are not aware of any issues, and that since I can log in via IE/Chrome and their app, it must be a Quicken issue.  Called Quicken support, and after 20 minutes of going in circles, I gave up there.

Update: After upgrading to the latest build, I now get Care Code: CC-929 (QCS-0429-2)

HELP!

[Edited-Readability]

supersol · Answer

Did all those steps already with thanks to chatgpt.  Have contacted your support staff twice with less than stellar assistance.

Am very dissatisfied with Quicken. Despite being a long-time user, this sort of ridiculous issue makes we want to go elsewhere.

I appreciate your reply.  All I am getting are generalized 'ideas'.  What I need is an escalation with someone who is willing to get invested and fix this please.

Quicken Levetta · Answer

Hello @supersol ,

Thank you for reaching out to us regarding the issue you’re experiencing connecting to BMO. I can see that you are receiving a login error.

I found an article that may be helpful with this issue:

https://www.quicken.com/support/error-when-adding-or-updating-accounts-103-or-did-you-mistype-your-sign-info/

You can also reach out to our Quicken Support team for further assistance. Their phone number is 650-250-1900. Phone support is available Monday through Friday, from 5:00 AM to 5:00 PM PT.

You can also find additional support options here:

https://www.quicken.com/support/quicken-support-options/

Looking forward to know if that was helpful