nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Duplicate Transactions in Quicken Classic for Windows – Canada

System

This discussion was created from comments split from: Using Quicken Classic Basic Canada has anyone had duplicate transactions appear and others missing?.

Find more posts tagged with

Comments

Annoyed3

Yes, I had to delete about 30 out of 186 transactions I downloaded today because they were duplicated.

Quicken Carlos

Hi @Annoyed3,

If you haven't done so already, I suggest following the steps outlined in our support article about missing transactions.

There are a few possible causes of duplicate transactions. I suggest trying the steps outlined in our support article below to help resolve the issue. Alternatively, you can restore a backup from before the issue started.

To determine what may be causing the duplicates, we'll first need to review the Downloaded ID for the affected transactions:

Click the Register Columns gear icon at the top right of the account register.
Place a checkmark next to Downloaded ID, then click Done. If you use Two-Line Display, you will also need to select Downloaded Reference.

Review the Downloaded ID. This is the unique identifier assigned to each downloaded transaction. Quicken uses it to determine which transactions have already been downloaded and which transactions are new.

Based on the Downloaded ID, determine which of the following scenarios applies:

Duplicate and manual transactions do not have a Downloaded ID

This means the downloaded transaction was not properly matched to the existing manual transaction.

Solution:

Right-click the manual transaction.
Select Delete.
Confirm by clicking Yes.

Downloaded transactions appear twice with the same Downloaded ID

Solution:

Set the register for the affected account to Single-Line Display by pressing Ctrl + 2 on your keyboard.
Delete the duplicate transactions.
Set the register back to Two-Line Display by pressing Ctrl + 2 again.

Transfers are appearing twice

This can occur when a transfer is downloaded for one account and then downloaded again for the other account, but the two transfer transactions are not properly matched.

Deactivating and reactivating the account to change the connection method caused downloaded transactions to appear again

This is typically a one-time occurrence. If you have not deactivated and reactivated the account in Quicken, this scenario does not apply to you.

Downloaded transactions appear twice with different Downloaded IDs

If your bank and/or its service provider is making changes to how they present data to Quicken, they may transmit the same transaction with two different IDs.

Solution:

Contact your bank's Online Banking Support team through Tools > Online Center > Contact Info.
Request that they escalate the issue to their OFX team or service provider so they can investigate and resolve the issue for all affected Quicken customers.

Please let me know if any of these scenarios relate to the issue you're experiencing.

I look forward to your reply!