FDP - US Alliance Credit Union NY - 102

kennyp1960

Been getting this error trying to connect to US Alliance Credit Union NY for the last few days— how can I fix it….

[Edited - Readability]

Quicken Carlos

Hi @kennyp1960,

Thanks for letting us know about the issue you’re experiencing.

We typically recommend waiting 24 hours when this error occurs. However, after checking my internal tools, I found that the issue with US Alliance Credit Union NY has been occurring for more than 24 hours.

I recommend following the steps outlined in our support article:

• Log in to your financial institution’s website.
• Navigate to the Transactions section for one of the accounts you’re trying to update or add.
• Once you’ve confirmed you can access the account and transactions successfully, try connecting the account in Quicken again.

Also, certain special characters in your financial institution password may cause connection issues. If your password contains any of the following characters, I recommend changing it on the financial institution’s website and then trying again:

• Ampersand: (&)
• Left angle bracket: (<)
• Right angle bracket: (>)
• Backslash: (\)
• Forward slash: (/)

If the steps above do not resolve the issue, I recommend contacting Quicken Support for further assistance. They can provide additional troubleshooting in real time and escalate the issue if necessary.

Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.

I hope this helps!