Quicken no longer downloads Etrade Bank information.

dfatq

Using Quicken for Windows, the last online update that worked was sometime the beginning of July 2026. Before that, once they added the VIP access support, it sorta worked, it would work every other time (it would ask for the VIP code and then download the transactions). Since whatever changed, it never asks for the VIP code and trying to deactivate/reactivate doesn't correct it either. This only affects the bank account (savings in this case) and not the brokerage accounts (the brokerage accounts don't even ask for the VIP code). I sent the data via the built-in help several weeks ago, but no update.

Quicken Carlos

Hi @dfatq,

Thanks for letting us know about the issue you’re experiencing. After reviewing the connection details, I found that the FDP-185 error indicates that the financial institution requires an additional action before Quicken can update the account.

This can happen when the financial institution introduces a new security or verification step that needs to be completed on its website.

Before checking the financial institution’s website, I recommend making sure you’re using the latest version of Quicken:

• Go to Help > Check for Updates.

Once you’ve confirmed Quicken is up to date, please visit your financial institution’s website:

1. Sign in to your financial institution’s website.
2. Go to the area where you can view your account information or transactions.
3. Look for any new security, verification, or other notification that requires your attention.
4. Complete the requested action and dismiss the message. If the website gives you an option to stop showing the message or not ask again, select that option.

Note: Some financial institutions may place these notifications in an inbox or message center instead of displaying them when you sign in.

After completing any required action, try updating your account in Quicken again.

I hope this helps! Let me know how it goes.