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USAlliance FCU cc-502

GraneyBC

Anyone else having a CC-502 error with USAlliance FCU? I have had this issue for several days. Running Windows 10, Quicken 69.25.

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Comments

Quicken Carlos

Hi @GraneyBC,

Thanks for letting us know about this issue you're experiencing. I took a closer look, and since you’ve been seeing this error for more than 24 hours, I’d recommend trying the steps outlined in our support article.

Open the transaction register for the account with the error message.
Click the Gear Icon in the upper right of the register and select Update Now.

Follow the on-screen instructions to complete the update.
Repeat these steps for each account with this error.

It’s also worth checking your financial institution password. Certain special characters can sometimes cause connection issues. If your password contains any of these characters:

Ampersand: &
Left angle bracket: <
Right angle bracket: >
Backslash: \
Forward slash: /

I recommend changing the password on the financial institution’s website and then trying to connect again in Quicken if your password contains any of those characters.

Let me know how this goes.

GraneyBC

Hi Carlos, I tried the suggestions and still receive the CC-502 error. Thank you. Bernie