Can't add connected account?

Question

I've been trying all weekend to add a connected account. Each time I try, I get a message saying the system is unavailable, to try in 10 minutes. No luck days in a row. Is it me or Quicken?

Quicken Carlos · Answer

Hi @aviatorfl

Thanks for letting us know the results! I'm glad to hear that worked and that you were able to get the account connected successfully. If you run into any other issues or have any questions while using Quicken, please don't hesitate to reach out.

We're happy to help!

aviatorfl · Answer

That worked, thank you for your help.

Quicken Carlos · Answer

Hi @aviatorfl,

Thanks for letting us know about the issue you're experiencing. If you haven't already done so, I recommend following the steps outlined in our support article for this error.

If the issue persists after waiting about 10 minutes, you can also try signing out of Quicken and then signing back in:

* Go to Edit > Preferences > Quicken ID & Cloud Accounts.
* Click Sign in as a different user.
* Type yes to confirm, then click Sign Out.

* Once you've signed out, sign back in using the same Quicken ID.
* After signing back in, try your online session again.

I hope this helps! Please let me know how it goes.