My Credit Union accounts are not linking to my Quicken Classic. Continue to get errors after weeks of attempts
Error code is FDP-7500
Hi @calcharyk, Thanks for bringing this to our attention. I checked our internal tools and can confirm that the FDP-7500 error has been occurring for more than 24 hours.
This type of error is usually related to the financial institution, which can prevent Quicken from connecting to the account. Our support article recommends waiting 24 hours and contacting Quicken Support if the issue continues beyond that timeframe, as an agent may need to review the connection and logs to determine what is causing the issue.
Since you've been experiencing the error for more than 24 hours, I recommend contacting Quicken Support for further assistance. They can guide you through additional troubleshooting steps in real time or escalate the case if necessary.
Phone support is available Monday through Friday, from 5:00 AM PT to 5:00 PM PT.
I understand how frustrating it can be when you're unable to connect your account. I hope this helps!
Hi @calcharyk, I just wanted to follow up since I haven’t heard back from you. I’m checking in to see whether Quicken Support was able to help or if you still need assistance.
Hello again, @calcharyk. I am checking in once more before this thread gets closed. If you need assistance, let us know.
Hi @calcharyk,
Due to the lack of a response, I went ahead and closed this post. If you still require assistance, please feel free to start a new post.
Thank you!
