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Issues Downloading to PFFCU

Feb0593

I have several accounts with PFFCU where 2 are not downloading. It does the authentication and gets code then goes back to log in and password saying they are incorrect. Also states it can not connect to the website although it has asked for the authentication codes so I would say it is connecting to the website. Totally separate accounts download with no issues. This has been working for years. Any suggestions? I have tried resetting the account. I am not deleting and re-entering as it has a lot of history

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Comments

Sceptic

@Feb0593 I am assuming that PFFCU stands for Police and Fire Federal Credit Union. What are the exact error messages? Do you get any error codes along with the messages?