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HSBC CC-501 Error

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This discussion was created from comments split from: HSBC Connection Issues.

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Andrew Roaldi

I'm also getting an error, Quicken can't login at all, getting the 501 error.

fprobin

Same here

Quicken Alyssa

Hello @Andrew Roaldi,

Thank you for reporting the error you are seeing.

After reviewing your connections internally, I am unable to see any errors on our end. A CC-501 Error typically means that Quicken is unable to connect to your bank account for recent transaction information.

To resolve this issue

Wait 24 hours and then try again. If the issue persists after that time period, please contact Quicken Support. This type of error may require our support agents to review logs in order to identify the issue and fix the problem.

Let us know how it goes!