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OL-332-A Error with Regions Bank

jaredjared

Direct Connect has not been working with Regions for 2 weeks now. Tech Support switched me to Web Connect, but didn't inform me that with Web Connect I cannot upload my bill payments to Regions. This is way too long to fix a connectivity issue with a major bank. Please help.

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Quicken Alyssa

Hello @jaredjared,

Thank you for sharing your experience and expressing your concerns.

We understand how inconvenient it is to lose connectivity to one of your financial institutions, and we apologize for the disruption.

With Direct Connect errors, Quicken has little we can do to resolve them. Direct Connect uses the bank's servers, and Quicken does not have access to them. We do have an Open Alert for this issue and have escalated it from our end. To be notified of progress or changes, you can bookmark the alert linked in blue.

Hope this helps!