Investment Account Causes Quicken to Crash

Chuck Cobb

I have two investment accounts that cause Quicken to crash anytime I try to open the account. Both of these accounts have placeholders to correct the balance. Has anyone else seen this problem? Is there a solution?

Quicken Laura

Hi @Chuck Cobb,

That’s an interesting behavior. Have you tried validating your Quicken data file? If not, I recommend creating a backup of your file first, then following these steps:

1. Go to File
2. Select Validate and Repair File
3. Choose Validate File
4. Click OK
5. Review Log: Once completed, a log file (validate.txt) will open in Notepad. Review it for any errors with those accounts.

Please let me know how the validation goes and whether it identifies any issues.