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Quicken doesn't acknowledge account creation

johndlofgren2

On Windows 11, the web version of Quicken. Bank of America says it has created my savings account, and the checking account "already exists". But my Quicken list of accounts does not show my savings account, only the checking. Can you suggest troubleshooting?

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Quicken Laura

Hi @johndlofgren2,

Thank you for sharing what you’re experiencing. Could you please confirm whether you see the account in the Quicken desktop application?

I look forward to your reply!

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