LPL Will Not Update – Fails During MFA Process [Edited]

jbajor

Message:

This connection failed and will not update:

     LPL Financial(xxxxx) - Connection to institution timed out.  Please try again.

Suggestions to fix? It has been doing this since last Friday.

Quicken Carlos

Hi @jbajor,

Thank you for bringing this to our attention. After reviewing my internal tools, I found that the FDP-102 error has been occurring for more than 1 business day.

Error 102 (or FDP-102) can occur when the selected financial institution is unavailable, or when you have changed your sign-in information with your financial institution and the new credentials have not been carried over to Quicken.

If you haven’t already done so, I suggest following the steps outlined in our Support Article.

I also recommend trying the following:

• Visit your bank’s website and make sure you can sign in successfully.
• Navigate to the transactions for one of the accounts you’re trying to add.
• If you recently changed your password, does it contain any of these special characters?
  • Ampersand: (&)
    Left angle bracket: (<)
    Right angle bracket: (>)
    Backslash: (\)
    Forward slash: (/)

Some special characters can cause this error. Having any of these five characters in your bank password can also prevent you from activating an account for Quicken Connect. In that case, you may need to change your password with your bank to use characters other than these five special characters.

I hope this helps!