Capital One Quicksilver Card did not authorize on first attemt

Bob@45

Windows 11 Quicken Classic Premier R29.26 Build 27.1.69.26

I discovered this morning that my Capital One Quicksilver CC and checking account had not updated through OSU since Sept 8.

Using the Quicksilver register entry, I did an Edit Account > Online tab > Reset and went through the Authorization process. Authorization completed, it found my checking account already linked, offered to link my Discover CC, and did not offer to link the Quicksilver CC. Upon completion I had a new transaction downloaded for the checking account, and did NOT download two recent transactions for the Quicksilver CC. Last download status for Quicksilver still showed 9/8.

I then updated to R69.29 build 27.1.69.29, and now my last download status for the card shows 9/25, but the two transactions were not downloaded.

I did a single account download. The FI shown for the download is the correct one. Download completed without downloading transactions. I then went through the reset process again. On Authorization, CapOne website shows I am already sharing all three accounts. The QS CC is listed. I completed the authorization, and the CC was listed, and on completion of the reset my transactions were downloaded.

So for me, no continuing problem, but maybe this record will help someone else work through a similar problem.

Quicken Carlos

Hi @Bob@45,

Thanks for sharing the details and for letting us know that the second authorization attempt completed successfully and your transactions downloaded. Your feedback will also be helpful to other users who may encounter a similar situation.

I am glad to hear the account connected successfully after you tried the authorization process again. If you encounter any errors or issues with your Capital One accounts in the future, please don't hesitate to reach back out to us here in the Community.

We are happy to help!