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cc_503

sdchrgrboy

Have been using Quicken for over 30 years.

Accounts I have previously connected, worked until several months ago when quicken had an update and accounts needed to be reconnected (had red circle next to account) Attempting to reconnect causes a cc-503 error

Even new accounts I try to add and connect, result in cc-503 error. I even tried to create a new quicken file which results in the same error. Accounts that go through the website to link I was able to relink with no issues, Only accounts that go through Quicken

I tried to changing the passwords ,removing online access then re-addng, results in the same error. Its been going on now for almost a year and extremely frustrating

Please advise and assist.

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Sceptic

@sdchrgrboy since you're seeing the same CC-503 error in your primary data file, in newly created accounts, and even in a brand-new Quicken file, that tends to rule out data file corruption as the cause.

A few questions:

On your Account List (Ctrl-A) and locate the accounts with the CC-503 issue.

Which financial institution(s) are affected? (Financial Institution)
Are these accounts using Express Web Connect or Express Web Connect+? (Transaction Download)
When was the last successful download? (Last Download)
Does the error occur immediately when you click Connect, or only after entering your credentials?

This information might give details that will help us provide the appropriate troubleshooting steps. Also, if this affects a specific financial institution, other users may be able to confirm whether they are experiencing the same issue.

Given that this has been occurring for an extended period and across multiple data files, I would also recommend contacting Quicken Support if you have not already done so. They will likely need to review your OFX and Connection Logs to determine why the CC-503 error is occurring.

sdchrgrboy

It's. all accounts that once connected before I had to reconnect, California Coast Credit Union, Barclays, Synchrony, Target National Bank any also new account I try to add, ie So-Fi. I believe it was web connect

Last successful was most likely back in April, it takes credential but after a few moments, comes back with the errore

sdchrgrboy

On accounts that open a web page to connect with the financial institution are ok (web connect +)

Sceptic

@sdchrgrboy it sounds like all accounts using Express Web Connect (EWC) are experiencing the CC-503 error. My suggestion is to contact Quicken Support. As I mentioned previously, they will be able to review your OFX and Connection Logs to determine why the CC-503 error is occurring.

Quicken Support → https://www.quicken.com/support/search-opt