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No scanners appear

Jan G

Somehow I have lost the connection between my HP Oficejet 5355 scanner (although it's there for the printer function) and Quicken Classic Delux Version R69.29, build 27.169.29. HELP ! How do I get it reconnected ?

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GeoffG

Are you able to scan with any other apps? It has been my experience that some Windows updates disable the scanner connection to my computer. The only way to resolve this for me is to reinstall the scanner drivers.