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Transaction Sync error

Jim LaRosa

I converted from Quicken for Windows to Quicken for Mac. Everything converted ok but one issue. I am getting a transaction sync error. I tried to reset my cloud account, but it did not resolve the issue. See attached.

Thanks in advance for any assistance

Screenshot 2026-09-27 at 4.05.43 PM.png

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QMAC - Mobile/Web Sync

Comments

Quicken Laura

Hi @Jim LaRosa,

Thank you for reaching out and for sharing the troubleshooting steps you’ve already tried.

Please try the following steps outlined in our support article: https://www.quicken.com/support/sync-error-quicken-encountered-an-error-while-communicating-with-our-servers/?srsltid=AU7gw4Vhoh4llxALFtjSHJYW_Z7xZniHUvcUqYO734S6O-E2i6un5sYf

1. Go to Quicken > Settings.

2. Select the Mobile, Web & Alerts tab, then click Accounts.

3. Use the checkboxes to remove all your accounts from Sync.
4. Click Update.
5. Close and reopen Quicken.

To re-add the acounts to Sync:

Go to Quicken > Settings.
Go back to the Mobile, Web & Alerts tab and select Accounts.
Use the checkboxes to add your accounts back to Sync.

If the issue persists, try removing and then re-adding the specific transaction Quicken can't sync.

Please let me know how it goes.

Jim LaRosa

Laura,

Thank you for your assistance. I was able to resolve the issue by deleting the series. I had to change the reminder view settings to see this reminder.

Jim

Quicken Laura

Hi @Jim LaRosa,

That’s great news! I’m glad to hear the issue has been resolved.

If you have any additional questions or need further assistance, please feel free to reach out.